Citizens on Call offers all of the service available by calling a staffed location, with the flexibility of being available 24 hours a day, and accessible from anywhere in the continental USA. You can use Citizens on Call to check account balances, as well as determine deposits, withdrawals, or checks paid. You can also confirm the interest rate and maturity date of your Certificates of Deposit. This service is quick, easy to use, and best of all, free of charge. All you need to use Citizens on call is a touchtone telephone, your PIN, and your account number. Call 1-866-585-2265 to access Citizens on Call.